Personal Assistance with Macs, iPhones,
iPads, & General Apple User Needs

 
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SOME HELPFUL USER TIPS

 
#01 SERIAL NUMBER
Find your iPhone/iPad serial number

Click on the SETTINGS button and, when it opens, scroll down to GENERAL. Look down the right-hand column until you see "Serial Number." Write it down for safe-keeping.
 
#02 SERIAL NUMBER
Find your Mac's serial number

Go to the black APPLE logo at the extreme top left of your monitor. Scroll down to ABOUT THIS MAC (first item in list). In the box that comes up, select SYSTEM REPORT button. You will find your mac's serial number under HARDWARE OVERVIEW. Keep it handy, you will need it for various things. Write it down for safe-keeping.
 

#03 APPLECARE
Not sure if you have AppleCare, or when it expires?

Click on this link to Apple's Warranty page:
https://checkcoverage.apple.com/

Enter your device's Serial Number and also re-type the CODE that tells APPLE you are a real person and not a robot.

A page will immediately pop up that you can print and save, which confirms you have AppleCare and when it expires.

AppleCare (Insurance) is a "must" for mobile devices, but I recommend it for desktop computers, as well.

 

#04 FORCE QUIT
How to completely power down your iPad/iPhone

It is good to force your iPad or iPhone to quit, such as when you know you are not going to be using it for an extended period of time -or- if it seems to be malfunctioning in some way. Powering down is generally a quick fix for what ails it.

Press and hold down the iPad's SLEEP/WAKE button for a few seconds until a slider button appears at the top of your screen, and then release. Touch and slide right to power off.

*With pre-7 iphones, hold down the HOME and ON/OFF buttons at the same time until a red slider appears at the top of a dark screen. Slide it to off. (The HOME button is the large clickable button at the bottom of the device screen.)

 

#06 WHY SHUTTING DOWN YOUR DEVICE IS GOOD
Power-down your device for optimal performance

Power-down your Apple devices once a week or so, and leave off for a few minutes before re-booting. This keeps its software running smoothly.

And this will often fix occasional glitches, too.

 

#05 FORCE RESTART
How to force restart your iPad/iPhone
With pre-7 iphones, hold down the HOME and POWER buttons at the same time (for at least 10-seconds) until a red slider appears at the top of a dark screen. Slide it to the off position.

With later models, hold down the POWER button until the Apple Logo appears on your screen.

 

#07 QUIT ALL OPEN APPS
How to quit all open apps on your iPad or iPhone

Double-click the HOME button and quit all open apps by touching each app icon one at a time and swiping to the top of the screen. These icons are not full-screen size but smaller. If that doesn't work, click the tiny (x) on the top left corner of the app icon to quit the app.

This works for both the iPad and iPhone.

QUITTING apps is very important, as it will keep you from overloading your device memory by having too many apps open at any given time. An excessive number of open apps can also cause dreaded user glitches.

It is best to get into the habit of quitting all open apps at the end of every day. I suggest you do this for desktop Macs, as well.

 

#08 HOW TO BACKUP YOUR DATA AND SETTINGS
Backup your iPad/iPhone to the Cloud by first plugging each device cable into electricity

Then go to SETTINGS in the device and tap your NAME at the very top of the settings page. A new page opens.

Scroll down and tap "iCloud." Then when that page opens, scroll down again and tap "iCloud Backup." Make sure it is set to ON. If need be, toggle the button to ON and then tap "Back Up Now."

Under the words "Back Up Now," an alert will tell you when the last successful backup occured.

Be sure to let any backup complete before exiting this page.

You should always run a current backup prior to downloading & installing any iOS updates, or having your device serviced by Apple.

 

#09 BATTERY CARE
How to properly maintain your battery

Yes, let your iPad/iPhone/laptop battery run down to 5% or less, then plug back in to fully charge. This helps keep the battery optimized.

You can use your device when it is plugged in and recharging, and it will NOT hurt the battery to even let it run down totally (0%). In fact, far too many people keep topping off their batteries which, over time, seriously degrades the battery.

The same is true for a laptop battery. Never keep it constantly plugged into electricity.

Recharge it fully, then unplug it from electricity and use until the battery charge drops to 5% or less, then recharge. Like any Apple device, you can continue to use it while it is plugged in and charging.

 

#10 HOW TO REMOVE FINGERPRINTS
Cleaning your device screen

Use a good quality liquid EYE-GLASS LENS CLEANER and a soft glass-cleaning cloth to clean your device screen. Avoid using kleenix, paper towels, or any other material (including your shirt) that may harm your screen.

 

#11 IN CASE YOU LOSE YOUR MOBILE DEVICE
Set up FIND MY PHONE on all your mobile devices

On the iPhone tap Settings, tap your Name at top of the settings page, tap iCloud, and then scroll down to FIND MY iPHONE. Click on. Repeat these steps for each mobile device: it will show FIND MY iPAD instead, or FIND MY MAC instead.

Then if your device ever goes missing, you can FIND MY PHONE to help you get it back.

Bookmark this "HOW TO" link in case you ever need it to find a lost Apple device:
https://support.apple.com/en-us/HT201472

 

#12 USING YOUR APPLE CAMERA FOR PHOTOGRAPHY
Ten
Good Tips for using your device camera

Enjoy these very helpful "HOW TO" videos from Apple
http://osxdaily.com/2019/02/23/watch-10-helpful-iphone-photography-tip-videos-from-apple/

 

GOOD CASES ARE WORTH THEIR WEIGHT IN GOLD
Protect your investment!

 

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